UC for Business is an all-in one unified communication solution for NEC’s SV8100 system. Encompassing all methods of contact in a single point, it provides 360-degree communication for all employees.
Good reasons to choose UCB:
- A single point solution with a single server – creates a simplified administration environment.
- Familiar Microsoft® Outlook based user interface.
- Presence Reporting allows managers to monitor activity of their team, helping to enhance employee performance.
- Simplified call handling – users manage all their communications from their desktop.
- Easy operation means little or no staff training required.
- Easily customised for individual company requirements.
- A wide range of 3rd party interfaces allows UCB to boost customer service and productivity.
- Treat the mobile and the desk phone as a single device, using one number.
- Instant ‘drag and drop’ conference calls
Presence – View real-time status of the whole company.
Solutions for Executives – Prioritise, screen and manage your calls.
Solutions for Knowledge Workers – Increase reachability and productivity
Solutions for Contact Centre – Transform your customer service.
Solutions for Console Operators – Superior call handling.