Unified Communications can transform the way you do business, organisations of any size and from any industry or sector can realise the benefits.
Unified Communications is the bringing together of different means of communication such as; voice, email, conferencing, video and instant messaging, real time presence, SMS and Fax means you can improve the efficiency and productivity of your employees. Being able to see when a colleague is available to talk or chat to or even having voice mails sent to an email inbox can make a huge difference to employee productivity and job satisfaction.
Solutions such as having a single unified communications application for running phone calls, instant messaging and conferencing, being able to see when a colleague is available to talk or chat to or even having voice mails sent to an email inbox can make a huge difference to employee productivity and job satisfaction.
Improved productivity, less time is wasted waiting for answers, clients receive the information they need faster and more efficiently, teams no longer have to wait to see who is available to help with a question or problem. Real time presence allows each team member to see who is and isn’t available, skills based presence also allows teams to instantly see who may be best suited to help with a particular issue.
Faster decision-making, information is shared with fewer delays, colleagues collaborate better and respond to client demands with great efficiency.
Reduced call costs both from smarter and more cost effective methods for routing calls and also less requirements for call backs as answers are provided to your clients more effectively. These can all contribute to a faster Return on Investment for your business or organisation.
An open, scalable solution, designed to work from now far into the future, our unified communication platforms can scale from a handful of users up to many thousands located around the globe.
Synergy Telecoms works in close partnership with leading providers of Unified Communications solutions, such as NEC, Microsoft, Mitel and Cisco and we can advise on a strategy suited to your business needs. Our strong windows and Linux network skillset also allows us to take into consideration your existing IT infrastructure and help maximise the use of IT and unified communications to further increase efficiency and productivity.
For further information on how we can help please contact us or call 03332 400073.