From initial fact find and consultation to installation, training or ongoing support we provide an unparalleled service for your organisations business telephone systems. We recognise that a telephone system represents a major investment for any firm and in most cases a long term investment that is expected to deliver day in day out for an extended period of time. Based in the North East of England we support clients on the South Coast up into Scotland and provide provide remote hands and telephone support from our North East operations centre.
We fulfil the needs of your organisation whether you are a start-up looking for 2 handsets or a medium sized business with in excess of 1000 users. We do this with a range business telephone systems, voice solutions unified communication platforms from Mitel, NEC, Panasonic, and Cisco among others.
As with all our technology solutions we do not sell a product for the sake of it. There has to be a clear immediate or long term business justification for our clients to purchase any piece of equipment and in fact many of our new clients were tired of being blinded by science from other resellers and simply wanted to dial 9 and get a dial tone rather than an over featured over priced system.
At every step of the process when choosing a new phone system or having it installed our team will use plain English to explain your options and the benefits or negatives of taking a particular route. We recognise that no two client’s needs are exactly the same and base our recommendations upon your requirements. All of our sales consultants are salaried rather than commission based as it is our belief that this leads to good long term relationships with you our clients.
Our telephone systems also cater for industry specific solutions such as hospitality, healthcare and legal and financial services and we are fortunate to partner with market leaders like NEC where we enjoy support direct from the manufacturer for pre sales and post sales enquiries. Our own team of certified installation and support engineers handle installation and day to day support.