Synergy Telecoms

We had a requirement to provide our clients with a single national presence number but also insure that our clients got to speak to the right team as quickly as possible. Our existing telephone equipment although working find simply couldn’t provide the level of flexibility required. After to speaking to the team at Synergy I was certain we had found a group of people that firstly were prepared to understand our needs and then more importantly come up with a solution that was both cost effective and flexible enough to change as our business continued to develop.

Taking a 0845 number allowed us to project a national presence to our clients and in conjunction with Synergy’s Geographic Divert service we were able to deliver clients calls to the relevant team rather than having misdirected calls having to be transferred. Synergy Telecoms innovative approach to our problem when much of the competition were advocating a large capital expenditure and, their commitment to delivering to a very tight deadline means that I have no hesitation in recommending them to colleagues and associates. I look forward to dealing with them into the future and consider all of the team at Synergy Telecoms trusted advisors within the data communications arena.

James Page IT Manager, Ingham Underwriting